FREQUENTLY ASKED QUESTIONS

1. What is Gadget Garage BD?

Gadget Garage BD is an online gadget shop in Bangladesh that specializes in offering authentic and high-quality electronic products. We provide a wide range of gadgets, including smartphones, laptops, tablets, accessories, and more.

2. Are the products at Gadget Garage BD authentic?

Yes, all the products available at Gadget Garage BD are 100% authentic. We understand the importance of genuine products, and therefore, we source our inventory directly from authorized distributors and reputable manufacturers.

3. How can I place an order?

To place an order, follow these simple steps:

• Browse our website and select the desired product.
• Click on the “Add to Cart” button.
• Review your cart and proceed to the checkout page.
• Provide the necessary information, including your shipping address and contact details.
• Choose a payment method and complete your purchase.

4. What payment options do you offer?

We offer multiple payment options to ensure a convenient shopping experience for our customers. Currently, we accept payments through Cash on Delivery (COD), online bank transfers, debit/credit cards, and mobile payment systems such as bKash, Rocket, and Nagad.

5. Do you offer a warranty on your products?

Yes, we provide warranty coverage for the majority of our products. The duration and terms of warranty may vary depending on the brand and product category. You can find detailed warranty information on the respective product pages. In case of any issues, please reach out to our customer support team.

6. How long does it take to deliver the products?

The delivery time depends on your location and the product’s availability. We strive to process and dispatch orders within 1-2 business days. Typically, deliveries within Dhaka city take 1-2 days, while outside Dhaka it may take 3-5 business days. However, please note that unforeseen circumstances or holidays may cause slight delays.

7. Do you offer international shipping?

Currently, we only provide shipping services within Bangladesh. We do not offer international shipping. However, if you reside outside Bangladesh and wish to purchase a product, please contact our customer support team, and we will assist you with the best possible solution.

8. Can I return or exchange a product?

Yes, we have a hassle-free return and exchange policy. If you receive a defective or damaged product, please inform us within 24 hours of delivery. We will arrange for a return or exchange, provided that the product is unused, in its original packaging, and accompanied by the necessary documents. For more details, please refer to our Returns and Exchange Policy on our website.

9. How can I contact your customer support team?

For any queries, concerns, or assistance, you can reach out to our customer support team through the following channels:

10. Is my personal information secure with Gadget Garage BD?

We take your privacy and data security seriously. We implement industry-standard security measures to protect your personal information. We do not share your details with third parties unless required for order fulfillment or legal obligations. For more information, please refer to our Privacy Policy on our website.

If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to ensure your shopping experience with Gadget Garage BD is nothing short of exceptional. Happy shopping!

Thanks For Shopping

If you have any other questions or need further assistance, please feel free to reach out to our customer support team. Happy shopping at Gadget Garage BD!

CONTACT US FOR ANY QUESTIONS

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OUR STORES

VISIT OUR NEW
STORE IN BANGLADESH

Shop # 101 (Ground Floor),

Motaleb plaza, Hatirpul,

Dhaka 1205.

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