Shipping and Delivery Policy

Thank you for shopping at Gadget Garage BD! We are committed to providing you with a seamless and efficient shopping experience. Here is our Shipping and Delivery Policy to guide you through the process:

What payment options do you offer?

We offer multiple payment options to ensure a convenient shopping experience for our customers. Currently, we accept payments through Cash on Delivery (COD), online bank transfers, debit/credit cards, and mobile payment systems such as bKash, Rocket, and Nagad.

How long does it take to deliver the products?

The delivery time depends on your location and the product's availability. We strive to process and dispatch orders within 1-2 business days. Typically, deliveries within Dhaka city take 1-2 days, while outside Dhaka it may take 3-5 business days. However, please note that unforeseen circumstances or holidays may cause slight delays.

Do you offer international shipping?

Currently, we only provide shipping services within Bangladesh. We do not offer international shipping. However, if you reside outside Bangladesh and wish to purchase a product, please contact our customer support team, and we will assist you with the best possible solution.

1. Nationwide Coverage:

   We offer shipping and delivery services throughout Bangladesh. Whether you are located in Dhaka, Chittagong, Rajshahi, or any other city, town, or rural area in the country, we've got you covered. You can enjoy our services from the comfort of your home, no matter where you are.

2. Cash on Delivery (COD) Service:

   We understand the convenience of Cash on Delivery, and therefore, we provide this payment option to all our customers across the country. When you place an order with us, you can choose to pay in cash when our delivery personnel brings your package to your doorstep. Please ensure that you have the exact amount ready for a smooth transaction.

3. Delivery Timeframe:

   We strive to deliver your orders as quickly as possible. The delivery timeframe may vary based on factors such as your location, product availability, and logistical constraints. Typically, you can expect to receive your order within 2 to 7 business days from the date of purchase. Please note that unforeseen circumstances like extreme weather conditions or other exceptional events may cause slight delays, and we appreciate your understanding in such cases.

4. Shipping Charges:

   We offer 80 Taka inside Dhaka City and 130 Taka For Outside Dhaka City. The applicable shipping fees, if any, will be clearly communicated during the checkout process. Rest assured, we strive to keep shipping charges as low as possible, ensuring the best value for your money.

5. Delivery Partners:

   We collaborate with reliable and well-established delivery partners to ensure that your orders are handled with care and delivered to you safely. We work with reputable courier services and logistics companies in Bangladesh to provide efficient and secure delivery services. Our partners are experienced professionals who understand the importance of timely and secure deliveries.

6. Packaging and Handling:

   We take utmost care in packaging your products to ensure they reach you in excellent condition. Our dedicated team ensures that each item is carefully packed using appropriate materials to prevent any damage during transit. We use protective measures such as bubble wrap, padded envelopes, or sturdy boxes to safeguard delicate items. Rest assured, your package will be handled with utmost care and attention.

7. Returns and Refunds:

   We strive for 100% customer satisfaction. If you receive a defective or damaged product, please contact our customer support team within 48 hours of delivery. We will guide you through the returns process and arrange for a replacement or refund, depending on your preference and product availability. For more details, please refer to our Returns and Refunds Policy on our website.

If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to ensure your shopping experience with Gadget Garage BD is nothing short of exceptional. Happy shopping!